Returns management is an important part of return policies that drive customer satisfaction. We work closely with you to develop a customized returns management program that gives you the most efficient, cost-effective returns solutions available. Our Returns Team carefully inspects and sorts each return based on its condition and sends you notification by email.

As one of the top logistics fulfillment companies, we operate nearly 70,000 square feet fulfillment warehouse that is well-equipped with a high standard of storage and security measures. Amazon FBA and many 3PL warehouses charge high storage fees and penalize you for peak-season and long-term surcharges. At Gladstone Fulfillment, we only charge an all-year flat rate for the inventory space you actually use, whether you are small or big, short-term or long-term, regular or peak season.

We provide cost-effective warehousing and prep services for Amazon sellers that use Fulfillment by Amazon (FBA). When you need to send replenishment inventory to FBA, we’ll get it to their warehouse quickly, accurately, and carefully according to Amazon specifications and requirements. We are a team of Amazon and E-Commerce fulfillment experts that have been processing and shipping products to Amazon for years. We understand Amazon’s strict rules and offer a full range of Amazon FBA Prep services, such as Cargo Receiving, Short-term and Long-term Storage, FBA Labeling and Preparation, Shipment Forwarding to Amazon, and Handling returns and removal orders from Amazon. Gladstone Fulfillment is located in Ontario, California, surrounded by multiple Amazon Fulfillment Centers in a radius of 20 miles. This gives us a unique advantage for fast delivery time and lowest shipping costs to send your goods to Amazon Fulfillment Centers.

We offer transloading services to help customers make cargo receiving, sorting, and shipping faster and more cost-efficient. Our 8 loading docks and 2 ground-level loading doors also play a crucial role in transloading, which helps minimize transit time and increase shipping speed for our customers. Utilizing our cross-dock transloading services can improve your product turnover rates, and reduce your inventory shelf-time and storage costs.