What is it? TaskFlow by E-Z Cloud connects your Help Scout tickets with your SellerCloud orders so you can easily find the information you need to make customer service easier. Less confusion, more information at your fingertips, faster understanding, and easier resolution of customer service issues. What does it do? TaskFlow intelligently matches incoming emails with the respective orders in SellerCloud, and adds links to both SellerCloud and you email client for easy navigation. TaskFlow pulls the important information straight out of the emails from your online marketplaces and eCommerce platforms. Cut through the inbox clutter that your online marketplace and eCommerce platforms amplifies by sending a new email for every individual communication. You no longer have to sift through policies, links, and useless formatting the marketplace adds to emails to get to the real message. Your customer support team will be able to efficiently help customers instead of searching through multiple programs, and wordy automated message templates from online marketplaces and eCommerce platforms. Plus no more searching to find out if you have already responded to a message. It even automates commons tasks so your team can focus on resolving issues, not doing busy work.