Suits Bounce Back / KYC Improvements / Slight Restock Improvements
1️⃣ SP bounced back this week & even reinstated the 100+ employee business suspended for nothing in last week’s summary; There were quite a few large accounts suspended this week for the usual; Amazon Help on twitter is now working 24/7; Super excited for ASGTG23 which is 2 months away. Some improvement on the restock issues, A few sellers received calls from Amazon offering to increase limits.
2️⃣ Some reports of “food & safety” issues for high-ranking branded items. “We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns. “
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4️⃣ “Please note that changing claims in your listings post approval to products that violate Amazon’s policy will result in the removal of your selling privileges. We appreciate your cooperation in this important matter.”
5️⃣ “Our internal team has concluded their investigation and determined that as we are transitioning to a customer return center/relo site saleable inventory will be transshipped out to other FC locations. Arrangements are being made to transship all saleable inventory, at the moment there are close to 1.5 million units so please be patient. We are unable to provide a timeline on when the units will be transshipped. We apologize for the bad experience you have faced with this.”
6️⃣ When they ask for “suppliers supplier” you can sometimes get them to accept without that; A seller reported being suspended for DS without even creating any listings.
7️⃣ KYC in Europe becoming somewhat reasonable providing details – “The place of birth currently entered in Seller Central does not match the birth certificate that you provided.”
8️⃣ Some sellers reported losing the Goldman & Sachs loan offer while others still had it; “Abuse Escalations, Customer Trust and Partner Support team” has been quite active.
9️⃣ From a concerned ASGTG member, “seeing extremely long inbound receiving delays at oversized facilities even when shipped via UPS.. been a week.. usually received within a day or two.”
🔟 “We know that this is important to your business and we regret the inconvenience caused to you. We also understand how frustrating this could be for you. Rest assured, we are willing to help you with this.”
Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the SANE Seller