SP Defiant, Unmoved by ASGTG Petition / Automated Unfulfillable Settings / SeSu Rep “I am a Supervisor”
1️⃣ SP is still struggling to contain the steady stream of false positive (purported) related account suspensions. There seems to be a few accounts that are poison, and anyone remotely related to those become victims of incorrect suspensions. Sign & Share. New Customs, Borders & Regulatory group. if you have expertise on this or know of a customs lawyer / expert please send them the link.
2️⃣ Please check your Automated unfulfillable settings. Amazon automatically puts everyone’s settings on liquidations being enabled. This makes you get 5% of the item selling price.; Lots of abusive variations in the Toys category.
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4️⃣ “Abnormally frequent updates to ship charge in your shipping templates have been identified in the past 24 hours. We temporarily disabled shipping template updates and creation until XXXXXX to protect customer experience.” ; “This product is identified as potentially embarrassing or offensive and cannot be added to a coupon.”
5️⃣ For compliance docs, if some of the requests make no sense then state so in your response and they have been surprisingly reasonable in these situations.; There was a bug with the Total balance not updating on the homepage.
6️⃣ “We cannot accept this invoice because it does not reflect enough inventory to cover your sales volume since the date on the invoice for the items listed below.”
7️⃣ “We’re writing to you because we have concerns regarding the ordering behavior on your Amazon.com account with an Amazon Prime membership. The shipping activity by you or your invitees is similar to patterns we’ve seen when Amazon Prime is used for reselling (as described in our Terms & Conditions).”
8️⃣ You can submit a self-created DMCA on seller central, by answering a few questions – filling out a few fields etc. Very nicely done (HT Amazon)
9️⃣ “Please know that we have thoroughly investigated your case and regret to inform you that we were unable to make the suggested changes because it appears the detail page associated with this ASIN is controlled by the brand owner. Any product-related information must be approved by them.”
🔟 “My name in XXXXXX . I am a Supervisor and I will be assisting you regarding the inactive listing of ASIN’s: XXXXX, XXXXXX.”
Good Shabbos / Happy Chanukah– Ed Rosenberg – ASGTG – The Voice of the SANE Seller