Reinstatement Week / Brand & Category Re-approval / ASGTG Push Notifications
1️⃣ SP was in a great mood this past week and reinstated (anecdotally) a large amount of accounts. 90% of the .CA related suspensions seem back, many without even a POA. AH has somewhat found it’s MOJO as they have been providing more relevant information and generally seems better than in previous months. New SP signature “We appreciate your cooperation in this important matter and thank you for selling on Amazon. Sincerely, Seller Performance Team”.
2️⃣ Reapproval? Some sellers were asked to get re-approval for brands and categories long approved. “Why did I receive this message? We periodically perform random reviews. As a result we are requesting you provide us with your qualification documents to sell NIKE brand products on Amazon. We take these actions to ensure the mutual success of our sellers and buyers on our site. This action doesn’t necessarily reflect poorly on you or your seller account. We take a number of factors into consideration.”
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4️⃣ This is hard as the requirements for reinstatement are not realistic and almost impossible to provide. “We are writing to let you know that the following detail pages have been removed from our catalog: This product has been identified as a skin lightening product that does not meet our listing requirements. The listing has been removed.”
5️⃣ “Please note that Amazon, including our Selling Partner Support team, does not have additional information, and we are currently not accepting requests for higher quantity or storage limits. Shipping a quantity above your limit may result in account suspension.”
6️⃣ “Your inventory storage limit may be increased if you sell through eight percent or more of your inventory each week for nine consecutive weeks.”
7️⃣ Interesting. “You are not permitted to register with eBay if you are under 18 at the time of registration. eBay members are legally responsible to honour their eBay transactions. Therefore, eBay members must be at least 18 years old at the time of registration.”
8️⃣ GS1 required? “As your getting error 8572 we would need some information from you. We cannot establish that the brand and the GTIN Owner are related, we would require proof of affiliation between the brand and the GTIN Owner. The requirements for valid proof include a copy of the GS1 Certificate AND one of the items listed below…
9️⃣ A seller received a twisted and rambling email from SeSu regarding the incorrect review manipulation warning received. SeSu seemed to say that it was a mistake and no need to worry, even if it put your rating “at-risk.”
🔟 You can receive ASGTG alerts as push notifications on your phone and desktop.
Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the Seller