Data Lag on Sales Reporting / Repeated Inaccurate Estimates / Inauthentic True Negatives?
1️⃣ There was an 80% drop in reported sales on 09/30 in the US, though more than likely this is a data lag and eventually sales will show a regular day.
2️⃣ “Amazon is investigating the customer review issue you submitted as being in violation of our Community Guidelines and will take appropriate action. Please understand it sometimes takes several days before we are able to resolve the issue. Thank you for your patience. To learn more about Amazon’s customer contribution policies, please see our Community Guidelines…”
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4️⃣ Yikes! “Due to repeated inaccurate estimates, manual entry of freight class is temporarily suspended. Manual entry will be re-enabled next quarter…”
5️⃣ From a concerned ASGTG member “Anecdotal report on the buy box issue. I deleted all the listings that were FBM and only kept the FBA one which drastically increased my bb% win. Hope this can help anyone.”
6️⃣ “As of Thursday, October 8, 2020, Seller Fulfilled Prime (SFP) will no longer accept Plans of Action (POAs) for suspension via email. We will only accept POAs submitted through the “Create POA” button on the Performance Dashboard here: Also, please use the Create POA button to inform us of any other SFP account-related issues, such as a carrier truck breaking down, and we will take this information into consideration when reviewing the status of your account.”
7️⃣ “Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. We found an error on shipments XXXXXXX and FBAYYYYYYY. We found that your shipping packages contained fewer quantities from what was expected, resulting in shipments with shortages, which were later reimbursed. Upon investigation, we found the following weight discrepancy:”
8️⃣ “We are writing to notify you that a $0 reimbursement has been credited to your account for inventory that was incorrectly disposed of rather than returned to you. As we notified you on August 7, we have resolved the error and no action is required from you.”
9️⃣ Dashboard additions: “Early Appeal” now appears on the dashboard more regularly. Document requests are now on the dashboard. New team! “Amazon’s Executive Selling Partner Relations team.”
🔟 Many sellers received inauthentic complaints where the item stays on even though the notification says the item is down. I would still appeal in such a case.
Chag Sameach – Ed Rosenberg – ASGTG – The Voice of the Seller