Crayola Going Berserk / Beauty Brands Gated / ASGTG Event 26 Days
1️⃣ SP seemed a bit overwhelmed this week, with one suit snapping that their responses “weren’t template responses”; Last weekend some brands lost BR for some unexplained reasons, and it was returned Monday; ASGTG meetup/event is 26 days away. Schedule; Crayola went berserk with RO complaints.
2️⃣ Bogus-related account suspensions are back, and some accounts were suspended for 1 questionable RO complaint.
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4️⃣ “Thank you for choosing Amazon as a platform to grow your business, we feel honored to have as a seller.
5️⃣ “Before the Executive Selling Partner Relations team can review your request, you must open a case to our Selling Partner or Brand Registry Support teams first.”
6️⃣ Approvals teams have been pretty unreasonable; Beauty brands keep getting gated.
7️⃣ “Hello from Amazon Selling Partner Support, Thank you for your report of a suspected Competitor Inventory Hold Abuse. The investigation of the suspected activity is complete, and the applicable buyer accounts have been appropriately enforced. For privacy and security reasons, we cannot share the details of our investigation with you. “
8️⃣ “I understand that you may have expected a different outcome, but we appreciate your understanding of our process and policies. Additionally, reopening the case multiple times will not change or influence our decision.”
9️⃣ “This product must be removed from the shipment because there are currently no fulfillment centers in the destination country capable of receiving the product.”
🔟 “This product has been identified as claiming to be a treatment, cure, or remedy for a sexually transmitted disease (STD). Products marketed as STD treatments, remedies, cures, or similar STD-related products are prohibited unless they have been approved by the FDA. To be considered for reinstatement, please remove the prohibited disease claim from the detail page and appeal the restriction.”
Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the SANE Seller