C'mon Seattle #workWithUsAmazon (RO Video) /IP accelerator back on track /2020 Event updates.
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Account Health being helpful / Mass IP Suspensions / Sellers being blocked from messaging.
Hello All 1) Amazon account health team has significantly improved with sellers saying they are being helpful in providing real data as to what the issue is and in corrections needed to the POA (HT Amazon). The notice IP teams are in a slump suspending...
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What is a forged invoice?/IP accelerator crawling / Hebrew is “religious content”.
Hello All 1) Reminder: Any kind of doctoring of a document gets you suspended with very little chance of coming back so stay far away from this. Amazon will generally hold your funds and make it very difficult to ever get the outstanding funds. Included...
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Poppy seeds issue / Time to cash out of Amazon brand? / Accounts downgraded by mistake.
Hello All 1) New! “You are receiving this email because you are or have recently offered poppy seeds in our store. We are writing to let you know that, as part of our ongoing efforts to provide the best possible customer experience, we are implementing...
READ MOREIP Accelerator is a game changer/Verification e-mail to suppliers/ Suspensions for gift card Violations.
Hello All 1) Amazon announced IP Accelerator which is a new program that allows PL sellers to register a TM with a vetted by Amazon law firm for a fixed price. The major advantage is that it gives the brands earlier access to brand protection features...
READ MOREMany 72 hour warnings / Big delays at AVP1/ Issue with admitting fault.
Hello All 1) A very high number of sellers are being asked for a POA to be submitted within 72 hours by the account health team or they will be suspended. You generally have more than 72 hours in this case so do not rush it if you're up against the clock....
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Slow and Slower responses from SP / approval requirements for MK/ASGTG 2020 now live.
Hello All 1) New!!! “Hello, we audited your recent counterfeit removals through Project Zero and found that they did not meet the required accuracy rate. Please sign in using the username and password associated with your Amazon Brand Registry account...
READ MOREFraud MF orders from Doral FL/ Oversized Cartons / Sellers flagged for changing brand
Hello All 1) Some sellers received a flood of MF fraudulent orders from Doral, Fl. If this happens, best to delay shipping until the last moment and try to inform Amazon of this. If they tell you to ship anyways, please do signature required for every...
READ MORENo more commingled for Toys/ OKC1 warehouse trouble/ Discussion with Rachel Greer on Safety for 3P Sellers.
Hello All 1) New but not for everyone “Hello from Fulfillment by Amazon, FBA is now requiring items in the Toys & Games category to use an Amazon barcode. Unless you are the brand owner and you have enrolled these ASINs in the Amazon Brand Registry,...
READ MOREReasons for invoices not accepted / BB Glitch / SFP cutoff time 2 PM.
Hello All 1) New!!! “Hello from Amazon, we recently received customer complaints about the condition of some of your items being the International Version. We would like to schedule a phone call with you within the next few days to discuss this with...
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