Suspected IP Complaints/ Stranded Inventory becomes Unsellable/ More on Sales Rank Misuse

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SFP Requirement Change/ Retractions – Slow and Slower/ Feedback Removal only with Feedback Manager

May 09, 2019| Posted by : admin| 0 Comments

Hello All 1) When an RO retracts a complaint, have them CC your seller’s email, so you have a record of it. Notice teams have been extremely non-responsive in handling retractions and often needs to be sent several times for them to acknowledge. 2)...

Holiday Mode Precautions/ Reform in Premium Shipping Requirements/ How to see changes in business agreement.

April 11, 2019| Posted by : admin| 0 Comments

Hello All 1) Please remember to take all necessary and smart precautions if you're closed on Pesach (or any time for that matter). If the Account Health team calls and gives you 72 hours for a POA, you will be suspended if you do not provide the POA...

Language to use with RO Retractions/ Marketplace Facilitator Tax / Enhancement to Appeal Process

April 05, 2019| Posted by : admin| 0 Comments

Hello All, 1) When brands file RO retractions they need to ask the RO to say, "The complaint was filed in error". Not that “it was worked out”. MLB has been swinging wildly filing and retracting and refiling RO's against multiple good sellers in...

Withholding Payment for Abusive Listing / Update to CA Sales Tax / New NCX Rate

March 28, 2019| Posted by : admin| 0 Comments

Hello All, 1) If you purposely abuse the Amazon system with variation abuse, by creating listings that you know are restricted on Amazon (i.e. E-cigs) or any such types of abuse - aside from suspension, Amazon can withhold your money permanently, and...

VC does a reversal/ Withholding Funds forever / Project Zero is Launched

March 14, 2019| Posted by : admin| 0 Comments

Hello All, 1) Amazon VC has in most instances resumed ordering as usual even for resellers. The DF resumed as well. Many Vendors started receiving PO’s on the night of March 11th. “We are writing to confirm we have resumed ordering from your account...

Dramatic Vendor Central Changes/ Documents for New Account/ SFP Turned off in NY

March 07, 2019| Posted by : admin| 0 Comments

Hello All 1) Multiple sellers/vendors received this email "Greetings from Amazon Direct Fulfillment, Your direct fulfillment warehouse XXXXX has been suspended. As a result of the suspension, inventory for all items in this warehouse is set to zero;...

Project Zero or hero?/ Changing the Category of Competitor/ Waiting List for SFP

March 01, 2019| Posted by : admin| 0 Comments

Hello All 1) Amazon introduced Project Zero which allows trusted brands to remove counterfeit items on their own. Read about it here. I will be following closely and will be updating on how it is implemented and what to look out for. I am certain Amazon...

MWS Developer Notice/ Experienced watch sellers need approval?/ New Amazon Trasparency group

February 21, 2019| Posted by : admin| 0 Comments

Hello All 1) New! “Dear Amazon MWS Developer, Amazon regularly reviews how registered users of Amazon Marketplace Web Service (Amazon MWS) use and protect Amazon MWS data. You are receiving this email because you (or your organization) hold Amazon...

HQ2 NYC not happening/ Check return reports/ Event Videos Sent Out

February 14, 2019| Posted by : admin| 0 Comments

Hello All 1) “You appear to be charging excessive shipping prices for expedited or premium delivery for one or more of your seller fulfilled products in violation of Amazon’s Marketplace Fair Pricing Policy." This policy can be found on this link. 2)...