Amazon Cannot Find The Shoes / Halloween Seller 2% / GS1 Issue Slowly Resolving
There have been dozens of reports of IND4 losing “everything,” especially clothing & footwear. There also seems to be an increase of FBA generally losing and not reimbursing for lost inventory; This is common “Investigation completed – shipment contents counted and confirmed” even though it’s wrong, and boxes get checked in with 0 units added. The suits ARE making headway on some of the GS1 issues as reported in this group.
2️⃣ “Amazon is testing a new initiative through which you will be able to create one case for up to 25 ASINs with the same problem. This is in response to the feedback we received from our selling partners that creating a case for individual ASINs that require support for a specific issue is tedious and time-consuming, especially when multiple ASINs have the same issue. To create one case for multiple ASINS, you can add the ASINs and descriptions of the problem to one of the following templates.”
3️⃣ ASGTG Amazon Sellers event is Jan 10th & Jan 11th.
4️⃣ Zigz Zagging Sesu Rep “My name is XXXXXX; I’m a Selling Partner Support Representative, and I’m more than glad to assist you with your XXXXXXX today. We understand that you are contacting us regarding your request to reinstate ASIN XXXXXXX. We know the importance of this matter to your business. Your case is in good hands and I will do my best to assist you. I hate to be the bearer of this information but we are unable to reinstate this ASIN. We removed your listing because of concerns that your product may not respect the intellectual property right of others. We see that this product is currently have an invalid Brand Name. “XXXXX” products can only be listed by licensed brands.
We recommend to fix your listing using your Seller Central to route your query to the relevant team by going to Seller Central’s ‘Help’ option -> Scroll down on the ‘Get Support’ page -> Click on ‘Browse for your issue in the menu’ -> ‘Products, Listings, or Inventory’ -> ‘Fix a Product Page’. Once your product is updated, it will be automatically reinstated within about 8 hours of the modification. If no modifications are made, this ASIN will not be reinstated. I recognize that this is not the result that you were hoping for, but I want you to know that I did my best to provide you with the correct information based on our current policies. I appreciate your understanding in this matter. At this point, I will be resolving this case as no further action that can be taken at this time.”
5️⃣ “Please note the enforcement is not due to competitor’s abuse, and these ASINs have no path for reinstatement. You can review the following information previously sent via email:.” Even though it was.
6️⃣ “Thank you for providing this information. The Product Recalls team is actively working on this issue for you. We have passed this information along to the team, and once a resolution has been reached they will communicate the resolution with you. Again we appreciate your patience and will reach out with a resolution soon. “
7️⃣ “Effective October 26, 2022, we will be making changes to our programme policies applicable to all sellers who use the services or features covered by these policies. We are updating the European VAT calculation services methodology policy to reflect the enablement of VAT calculation and invoicing on sales into Switzerland that originate from any European Union or non-European Union country for sellers who have provided a valid Swiss VAT registration number.”
8️⃣ This Halloween seller has 2% positive feedback and is somehow unable to get suspended
Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the SANE Seller