Hello All
1) Amazon review team answered many questions regarding reviews and have been giving specific answers to popular questions surrounding reviews. Amazon seems to have made real progress in recent weeks in defining what is and what is not within TOS. They also are being more forgiving and reasonable in certain situations for experienced sellers if they suspend you wrongly.
If an ASIN is blocked or account suspended, and you did nothing wrong you need to make your case convincingly and show proof your legitimate (i.e. 8 years on Amazon, 12 employees, never suspended, etc.”). If you tried that and your account is still suspended, and they stopped responding, you can try reaching out to me. I may be able to advise.
2) “Thank you for submitting your plan. Unfortunately, your plan is not sufficient because it resembles a plan you submitted for a prior appeal. Safety Complaint: “box was opened and ……” NEW
3) EzCloud’s Restocking System gives the data you need to make the right FBA restocking decisions. Easily compare to last year’s Q4 sales to forecast inventory needed for this year’s Holiday season. Email: support@ezcloudllc.com or call/ text 315-925-6830 (sponsored)
4) Most sellers received this “Amazon has received a valid and binding legal demand from the California Department of Tax and Fee Administration (CDTFA) requiring that Amazon disclose the following information about your business in 2017:
• Contact information (name, address, and email)
• US Taxpayer Identification Number……
To comply with our obligations under the law, we plan to provide this information to the CDTFA by November 6, 2018.” Please join the tax group in TG for most accurate info.
5) “We still need more information about your plan to address the reason why you provided invoices that appeared to be forged or manipulated. In particular, provide: –An explanation that justifies why you provided documentation which appears to be forged or manipulated; or –Evidence that demonstrate that you did not forge or manipulate the documents” NEW!
6) ASGTG annual event – voted the #2 Amazon Sellers show in the world will be Jan 30/2019. Much more details to follow.
7) Florence, NJ is quite backed up, for freight. UPS shipments no delays.
8) There seems to be a high amount of active accounts “under review” for various reasons. If you do a high amount of MF, check if you have a high amount of unshipped orders. If FBA, then check if you have a high amount of unresolved inauthentic complaints you did not send in invoices for.
9) This past week, as every week, multiple million-dollar sellers were suspended for not knowing basic Amazon rules discussed in the groups and summarized in the weekly e-mails.
If you know of a seller not yet connected to the ASGTG group and is not at least receiving the weekly emails, I highly suggest they join. It’s heartbreaking seeing the needless monetary loss caused by these suspensions. Avoiding most suspension is actually pretty easy if you follow the information discussed and reviewed in the weekly executive summary.
Good Shabbos – Ed Rosenberg
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Yakov Heller
What an amazing group and event!! I have been there for the last few years and I highly recommend it!!
Daniel Shnaider
Ed is the best out there.
Faigy Neuman
Ed Rosenberg has helped me several times in the past, his service and honesty is unlike any other in this industry. I also enjoy the ASGTG events immensely. It's great to network with other sellers and the speeches are interesting and very informative. What I love most is being up to date with new vendors every year and the products/ services they offer that are very helpful to an amazon business. Thank you Ed for putting it all together!
Yitzy Rothman
Always 5 Star. They do their best on what they promise.
Michael Barnhill
Ed really knows his stuff!
Daniel Refaelovitz
Unfortunately I had one of the most complicated suspension on a huge account.
During this long process I was introduced to Ed. He’s knowledge & approach was UNREAL. A true magician!!!! Amazing follow up skills and solid updates/ feedback through the entire process.
We became friends for life. A true gentleman!
Can’t recommend enough
During this long process I was introduced to Ed. He’s knowledge & approach was UNREAL. A true magician!!!! Amazing follow up skills and solid updates/ feedback through the entire process.
We became friends for life. A true gentleman!
Can’t recommend enough
Mendy Boyarsky
They were very helpful
Thanks
Thanks
Matt Pritchett
Very professional and super helpful. Some of the best information you can find when it comes to Amazon issues.
Gary Ullrich
Just want to give a huge thanks to Ed and his team, esp Riza for an amazing job helping me get my account back. Was suspended in October for inauthentic RA items that I had not sufficiently documented and struggled for 3 months trying in vain to get anything other than blanket response from amazon.
Ed and his team were exceptionally involved and have worked with me non-stop for the last 3 months to finally get this resolved. My account is back, my lessons are learned and I'm ready to get moving again. Thank you so much!
Ed and his team were exceptionally involved and have worked with me non-stop for the last 3 months to finally get this resolved. My account is back, my lessons are learned and I'm ready to get moving again. Thank you so much!
Yaakov Lieberman
Ed is amazing!!! When my account was suspended I didn’t have who to turn to, I felt lost in the world. Ed reached out his hand and help me throughout the process like a father would do for his son.
Mark San
If you need help with Amazon, and someone who knows the ins and out's of how it works, contact ASGTG. Ed is reliable and his reputation proceeds him.
We have used him on many occasions and were always happy with the results.
Reliable, friendly and efficient. Enough said
We have used him on many occasions and were always happy with the results.
Reliable, friendly and efficient. Enough said
Orgad Hayak
Always kind and helpful
Good luck :)
Good luck :)
Shawn Tavakoli
saved my ass
Sam Davies
Outstanding service that I would highly recommend. Quick responses and very knowledgeable team that flat out gets the job done.
Sal Jemal
No words to explain how taligent Ed is. 5 stars!!!
Deborah Roberts
Ed Rosenberg and Dena are amazing. They are really fast to turn around emails and questions whenever they can. I know I can trust what Ed recommends and I like that he works to improve situations for both Sellers and Amazon. I have referred others to Ed when they needed his help and feel very confident doing so that he can help them and will do the best he can.
Maier Borenstein
Thank you guys so much for saving my business! My whole cash flow was tied up into my private label product that became suppressed due to an attack from a competitor. Your team worked endlessly to get my asin reinstated. They where available for emails literally all day, night and weekends. Knowing I can always count on you allows me to invest heavily in my amazon business without fear of losing my whole business for one complaint. Thank you for working tirelessly and all the extra questions you always are willing to answer. Your refund service is also outstanding and saved me 10k in refunds ! Thank you so much to your whole team.
Best Deals
Ed is the best, and helps thousands of people! His goodness and genuine desire to help others is a tremendous lesson for all.
Rami Avnimelech
The most professional service when your account is in trouble.
Bernie Thompson
Nobody has more of an impact than Ed and this group for 1) Pushing Amazon to do better 2) Educating sellers
Yeedlee Einhorn
Opened my account in 2 days..They are the best!!!
Yeedlee Einhorn
Yeedlee Einhorn
Moshe Schwartz
Ed is a lifesaver. He allows me to sleep at night!
Jamie James
Been 3 hard weeks going nowhere with Amazon suspension and Within no time Ed & his team had my listing back up.
Can't recommend your services enough, thank you for all your support and help 😄
Can't recommend your services enough, thank you for all your support and help 😄
JM Mariano
Great way to connect with like-minded amazon sellers!
Shlomo Klein
Ed is a true professional. He knows amazon inside and out! He is extremely knowledgeable and helped me several times! I can't recommend him highly enough! Thank you!
Eli Wechsler
Recently had some issues with one of our accounts.
We ended up being suspended.
I contacted Ed, got a solid POA in less than 12 hours and got it reinstated!!!
Ed is the guy to go to and I can attest is that his Amazon knowledge is bigger than you can imagine, he is just humble...
We ended up being suspended.
I contacted Ed, got a solid POA in less than 12 hours and got it reinstated!!!
Ed is the guy to go to and I can attest is that his Amazon knowledge is bigger than you can imagine, he is just humble...
Helaine Kaskel
Excellent up-to-the-minute information about Amazon seller events, changes, compliance, and trends. Weekly executive summary with highlights of above. No sales pitches or ads. Outstanding Amazon reinstatement consulting and consulting on every aspect of FBA. Ed Rosenberg is an absolute expert on all things FBA. The group attracts intelligent and substantive members who conduct meaningful dialogue to help your FBA business grow.
Paul Maynard
My account was suspended for reason known only to Amazon. Further documentation provided by myself was meet by Amazons “wall of silence” but once I took on Ed’s services we got a word in the right ear and all was corrected.
Moshe Solomon
Ed's group is a "game changer" live updates and solid "honest" helpful information.
Cindy Moore
Questions / Issues that would take many month to figure out, are now resolved in minutes!
Adina Reisman
Great group!
Eli Haltovsky
Any questions you have Ed’s the go to guy he is very knowledgeable and is always there to help
Yaniv Yosef
Awesome service! Ed got me back on track!
Ezra Rubanowitz
This group may be the single most helpful resource for any Amazon seller. Sellers share and discuss everything Amazon and Ecommerce related daily. Makes it easy to stay on top of the latest changes. Ed has singlehandedly helped thousands of sellers through this group!
Chefoh Chefoh
ASTG, founded by Ed Rosenberg, is a phenomenal group of amazing Amazon sellers helping each each other navigate the complexities of selling on Amazon within TOS. Hat's off to Ed for a job well done! Ed, keep your posts and emails coming, always good insight and amazing tips!
Yael Cabilly
I’d like to put in a good word for my good friend, Ed Rosenberg. Ed and his team are true professionals, with amazing results.
But above all, Ed is a true mensch. He truly cares about this community and serves as a binding force that brings Amazon sellers together from different parts of the world.
Ed is a fountain of knowledge. His nonstop contribution to the Amazon seller community is beyond measure. Thank you for all you do Ed, and for your continued efforts to educate this community on leading Amazon trends and ever changing policies.
But above all, Ed is a true mensch. He truly cares about this community and serves as a binding force that brings Amazon sellers together from different parts of the world.
Ed is a fountain of knowledge. His nonstop contribution to the Amazon seller community is beyond measure. Thank you for all you do Ed, and for your continued efforts to educate this community on leading Amazon trends and ever changing policies.
Eric Posnack
Ed was great in getting my product reinstated. It took quite a few appeals, and Ed was responsive each time, took the time to write and rewrite our responses, and answered all of my questions. He seems to have a real feel and knack for how the Amazon appeal process works. If I ever have to do another appeal, I'll use Ed right away.
Yossi Leitman
no matter what time of the day ,ed will find time for you. I dont know where I would be with out him
Izzy Benoliel
Ed knows his stuff. If you need help with Amazon you just found it!
Masud Royel
i nee amazon reviewer seller
Andre Del Rio Ibarra
They have a lot of knowledge, fast respond, very good job and very helpful.
They got me out of 2 suspension in less than 3 days.
They got me out of 2 suspension in less than 3 days.
Tatty Cee
Super job! They know their stuff! Highly recommended!
Moshe Paneth
This group has the most valuable information for Amazon seller'sthe first one.
Ed is a very special person who simple wants to help other sellers succeed.
Ed is a very special person who simple wants to help other sellers succeed.
Stephen Roney
Helped get my account reinstated! Would highly recommend Ed and his team.
Atara Mauskopf
Very informative group! Ed provides breaking news at lightening speed and responds immediately to all questions. Thank you
Omer Riaz
It's great event to network and learn about updates on Amazon.
Gavriel Newhouse
Every speech has amazing content. The networking is unparalleled. We’ve been going for four years, and every year we walk away with new connections worth thousands in financial savings.
Daniella Baider Berkson
Ed runs this group with honesty, integrity, and expertise.
Steven Fishoff
Ed is really amazing at what he does, we would not have our account active without him, he's very honest, accessible and a pleasure to deal with.. Thanks ED
Hershel Spalter
No words can describe how thankful we are to you Guys! They did not give up and always there to answer question till the very end! And as we all know here that they get the job done!
Raphael Badouch
Ed is always available to answer any questions and has been very helpful in my business
Aimee Power
Ed ROCKS!!! He is very helpful and definitely the person to turn to when in a jam!! He knows his way around Amazon!! Thanks again Ed!!
Steve Schmidt
Ed is 100% the only person I'd use for Amazon Seller suspensions. Used many others before meeting Ed. Most knowledgeable and professional Amazon consultant out there.
Aryan Amid
Ed has created a community where sellers for the first time can turn to for a group involvement, discussion, and help. Ed has dedicated much of his personal time gratuitously and advocates for sellers all the time, and as an attorney focusing on Amazon related issues, I can't emphasize the value that Ed has brought to online sellers. A big thank you to Ed for being transparent, genuine, and bringing this group together for a common goal.
Jason Monroe
Excellent service, friendly staff, and very responsive!
Ornella Bensabat Wolhendler
Fanatastic group. Very informative
Eddie Esses
Everything everyone says in their reviews is spot on. They are true professionals. They understood the urgency of the situation completely and were quick to respond to every email even during non-typical hours. They also knew exactly what they were doing when it came to putting together the best possible plan of action. Not surprisingly, it worked like a charm and very quickly. Can't thank you guys enough
Kashif Irfan
What a great experience. Ed and his team did an amazing job. Great client-centric approach and good value for money. Do not be fooled by some of those so-called "Amazon gurus" out there and get Ed (only Ed) involved early!
Daniel Samimi
its a great place to network and meet new people! Food was awesome and speeches were very educational-looking forward to next year
Continental Sales
I can't say enough about the support we received from Ed and Dena during our first challenging time with Amazon. Their work, response time, and communication were all excellent!
Michael Fleming
Ed Rosenberg is great to work with, and it was an honor to be a part of this event. We enjoyed meeting the attendees and look forward to ASGTG events in the future!
Maximiliano Abreu
Hands down the best suspension prevention team
Hannah Giro
I only had a pleasant experience working with Ed! Ed has a vast knowledge in Selling on Amazon. He has phenomenal seller network that is always ready to share valueable information. Ed is most known for reinstating Sellers account on Amazon. I know many Sellers that have benefited tremendously from his work.
Scott Margolius
Ed is one of a small handful of Amazon service providers you can depend on to steer you in the right direction and shoot straight with you.
Ray Berman
I find this group to be super informative for all Amazon sellers! The caliber of expertise of the members in the group is very high.
The groups are run very professionally. I highly recommend that anyone who is serious about selling on Amazon join the group.
Huge shout out Ed Rosenberg for arranging and moderating the group. He is an awesome guy and always a pleasure to work with!
The groups are run very professionally. I highly recommend that anyone who is serious about selling on Amazon join the group.
Huge shout out Ed Rosenberg for arranging and moderating the group. He is an awesome guy and always a pleasure to work with!
Jacob Schwartz
Exactly what you had written, you are truly amazed by our efficient, well-versed service
Jessica Green
Ed provided very fast responses, and it worked! We were reinstated in 4 business days after submitting the initial plan of action.
Ariel Moghadam
They get the job done in a timely manner. Great customer service and support.
Jeff Wendland
The best info you will find on FB regarding all things amazon in terms of performance.
Nathan Hirsch
Love working with Ed. I recommend him to all my clients.
Tilden Cooper
I must say that Ed from ASGTG is the best online source you can find for your Amazon business. I had my account hacked about 3 months back, and needless to say, I lost all my inventory and several 1000s of dollars.
I reached out to Amazon and created cases with all the details, and called them almost every day for the past 3 months- but got nowhere. I tried every trick- escalated my case, talked to captive teams, spent hours on the phone, shared all my logs and details, filed online police complaints, met with the local police, reached out to other lawyers only to be told that costs are high and chances of getting my good or money is low...the list is endless. However, I luckily... stumbled upon this Facebook group, and posted my story here, and got in touch with Ed. We talked, exchanged a few messages, and he was very assuring. 2 weeks later, I was reimbursed for all the losses!!! I highly recommend this group- by far the best experience I have had. No fees, nothing in return, no subscriptions- just good help and advice. I really am very appreciative of Ed and this group. THANK YOU for all your support and help.read more
I reached out to Amazon and created cases with all the details, and called them almost every day for the past 3 months- but got nowhere. I tried every trick- escalated my case, talked to captive teams, spent hours on the phone, shared all my logs and details, filed online police complaints, met with the local police, reached out to other lawyers only to be told that costs are high and chances of getting my good or money is low...the list is endless. However, I luckily... stumbled upon this Facebook group, and posted my story here, and got in touch with Ed. We talked, exchanged a few messages, and he was very assuring. 2 weeks later, I was reimbursed for all the losses!!! I highly recommend this group- by far the best experience I have had. No fees, nothing in return, no subscriptions- just good help and advice. I really am very appreciative of Ed and this group. THANK YOU for all your support and help.read more
Naftali Shaul
Dr. Ed Rosenberg always gets the job done..!!
Igor Zomin
Ed is great to work with. Very quick replies to emails and answers all questions. He does not give up until task is completed.
Brian Semling
Amazon service and great help!
Garland Sullivan
Yes, forever grateful for Ed and his services! By far one of the best services within the Amazon Space!
Mike Mak
Ed Rosenberg and his group is simply amazing. My account was suspended about 6 months ago and I have been beating my head trying to get reinstated. No matter what I did I kept getting the same replies as either my POA wasn't complete or I was denied. I even had someone write a POA for me which ended up not helping.
After talking to a friend who also sells online he recommended I try finding an expert to help me. He referred me to another "expert" who seemed to know what they were doing and she asked me to wait a few days while they see if they can help my account. So I waited and stumbled upon Ed's group and asked if he could help me... we communicated with the details of my... case and he formulated a plan to have our account reinstated.. within 24 hours I received a VERY detailed POA which I submitted. Within 2 hours my account was reinstated.. it was absolutely incredible how fast it was restored.. THANK YOU VERY MUCH ED Rosenberg!read more
After talking to a friend who also sells online he recommended I try finding an expert to help me. He referred me to another "expert" who seemed to know what they were doing and she asked me to wait a few days while they see if they can help my account. So I waited and stumbled upon Ed's group and asked if he could help me... we communicated with the details of my... case and he formulated a plan to have our account reinstated.. within 24 hours I received a VERY detailed POA which I submitted. Within 2 hours my account was reinstated.. it was absolutely incredible how fast it was restored.. THANK YOU VERY MUCH ED Rosenberg!read more
Jay AD
Great work done, great team!
Pearl Ausch
I send all my clients with seller performance issues to Ed Rosenberg. He’s the utmost gentleman and gets the job done every single time. Every seller needs to know Ed’s name so he can save the day when needed. Dr Ed your awesome - keep doing your great work.
Chaim Kay
Great Service all around .Saved us several times.
Joe Lanzar
Ed worked very hard to get us reopened and was always available plus he proved to amazon that its not our fault ! Great Job!!!
Cassie Stein
I sell designer products, and I am constantly dealing with seller performance, ASIN take downs and account suspensions. I can confidently say that there is no one like Ed Rosenberg. He knows the ins and outs of EVERY aspect on Amazon. If you are suspended, having seller issues or want a consultants advise- I would advise you go straight to Ed. I've used multiple other "gurus" in the industry and NO ONE comes close to Ed. He walks you through every step of the way, until you get reinstated. Thank you Ed for all you help!
Jessie Liu
😀Have a see.
Adam Starke
Very professional, source of all great connections e-commerce related!
Viet Luu
As long time seller I was dealing with an ASIN suspension. 4 tries on my own with no success. Reached out to Ed and his team and they helped me right away and we got it reinstated in 2 days with one try only. Ed’s experience is very valuable. Get yourself a peace of mind knowing you are in the right hands.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Joshua Hudson
They got my main ASIN unsuspended very quickly. Totally saved my business!
Bogdan Chertes
ASGTG helped us reinstate an account for one of our clients in no time! They were very prompt and professional.
Elie Baum
ASGTG really changed the Amazon Selling game. Especially Ed Rosenberg who is a truly a gentleman and is a blessing to the Amazon community and the entire world
Barry Lampert
This is THE place for all your up-to-date Amazon news, information and questions. Highly recommended to anyone selling online from the newbie to the long-time seller.
Zach Kalatsky
We had a false RO complaint on our account and after numerous tries, ed stuck it out and got it removed for us!
Franklin Fala
AMZN hands on help! To anyone using ASGTG You are in great hands!
Dan Halperin
Great results each time we use ASGTG services
Tuvia Rotberg
Ed is a legend and amazingly accessible.
Abdurrahman Raja
Ed is one of the most knowledgeable people regarding Amazon and always stays current on topics related to Amazon or selling on Amazon.
He is sincere and always gives 100% trying to help others and if he can't help, he can always point you in the right direction.
Solid advice always.
He is sincere and always gives 100% trying to help others and if he can't help, he can always point you in the right direction.
Solid advice always.
Ari Kaufman
We had one of our best selling listings closed by Amazon without much of an explanation. We tried for reinstatement for about 2 months without getting anywhere. We have been referred to ASGTG and they have been extremely helpful and ultimately our listing has been reinstated. I would highlight the service as Professional and attention to detail. Thank you!
Yossi Nathanson
Ed is extremely knowledgeable and up to date on Amazon's policies and loves to pass on this knowledge to this group.
Mendy Shaindy Karczag
Ed Rosenberg is extremely helpful for every Amazon Seller. His knowledge and support is unbelievable.
Ezra Avidan
its an amazing company/ THEY HELPED ME GET REINSTATED ON WALMART WITHIN A FEW WEEKS. THANK YOU FOR THE SEAMLESS TRANSACTION
Tyson Zahner
Ed is the best. Contacted him about an IP suspension and he jumped on it immediately. This gentleman is on his game when it comes to Amazon and is a wealth of knowledge. His patience and help was unparalleled. If you need help with your account, look no further. He will be my first call if I need help again.
Adi Peretz
WOW!!!!! Not sure even where to start.......
Waking up to the worst nightmare for any Amazon seller, "Your Amazon.com selling privileges have been removed."
Thinking to myself what now???? Being a single mom and knowing this Amazon business is my only income and wondering how can I provide for my child now??? And then I remembered that I met a gentleman in the last Amazon sellers Boost that said his business is providing services to Amazon sellers such as, helping them with reinstating their Amazon accounts, ASGTG – Amazon Sellers Group TG.
First things first, I sent them an email, and within the hour I received a call from the company taking all the necessary... information in order to start the process!
Let me tell you that the odds were against me... BUT Ed and his team brainstormed and started working to help me reinstate my account.
The process was long and exhausting but through the entire process Ed was always communicating and giving me the confidence that he and his team were doing their best to solve the matter. And they did!
I finally received the email we were all waiting for:"Your Amazon.com Seller Account has been reinstated"
Dear Ed and ASGTS team, I want to thank you from the bottom of my heart for being so dedicated, and providing the TOP service anyone can give.
I will definitely use your other services now that I know how GOOD you are at what you do.
Thank you for everything you have done!!!!!
Adiread more
Waking up to the worst nightmare for any Amazon seller, "Your Amazon.com selling privileges have been removed."
Thinking to myself what now???? Being a single mom and knowing this Amazon business is my only income and wondering how can I provide for my child now??? And then I remembered that I met a gentleman in the last Amazon sellers Boost that said his business is providing services to Amazon sellers such as, helping them with reinstating their Amazon accounts, ASGTG – Amazon Sellers Group TG.
First things first, I sent them an email, and within the hour I received a call from the company taking all the necessary... information in order to start the process!
Let me tell you that the odds were against me... BUT Ed and his team brainstormed and started working to help me reinstate my account.
The process was long and exhausting but through the entire process Ed was always communicating and giving me the confidence that he and his team were doing their best to solve the matter. And they did!
I finally received the email we were all waiting for:"Your Amazon.com Seller Account has been reinstated"
Dear Ed and ASGTS team, I want to thank you from the bottom of my heart for being so dedicated, and providing the TOP service anyone can give.
I will definitely use your other services now that I know how GOOD you are at what you do.
Thank you for everything you have done!!!!!
Adiread more
Lev Ivanov
The amount of Time & CARE they put into us is unbelievable. Not only did he get us back on , (probably the most complex case ever), but throughout the process he gave us hope, encouragement and successfully got us reinstated. Incredible thought process & strategies. He believed in us as a company and personally. This is a professional group , honest and dedicated to the success of all sellers. Whether big or small. Ed & his team are just amazing. Extremely informative and helpful in every aspect of selling / maintaining a great reputation on Amazon. HIGHLY RECOMMENDED!
Usher Parnes
Was the best amazon event I have ever been by. It was informative and had real content and the food was off the charts.
